Work Experience

• Working to integrate ethical and efficient Microsoft Copilot use across cross-functional teams and the district as a whole.

• Support district-wide initiatives by identifying process inefficiencies and opportunities to streamline workflows and improve operational effectiveness.
  
  

• Explore and evaluate AI tools to enhance project planning, tracking, and communication, focusing on increasing efficiency and reducing manual effort.
  
  

• Create clear, well-structured project documentation, including process guides and stakeholder-facing use case materials to support adoption and alignment.
  
  

• Collaborate with cross-functional stakeholders to align technology solutions with district goals, priorities, and the needs of educators and students.

Skills: Agile, Copilot, Excel, M365, Process Analysis, Scrum, User Research, Technical Writing

• Lead weekly lab sections for 30+ undergraduate students, facilitating discussions and hands-on activities that reinforce core course concepts.
  
  

• Connect socio-technical theory to real-world information systems, helping students understand how technology, policy, and society intersect.
  
  

• Provide clear, actionable feedback on assignments and projects to support student learning, improvement, and the overall student experience.
  
  

• Summarize and reinforce key class content efficiently, ensuring students grasp foundational concepts and can apply them in practice.

Skills: Excel, Feedback Assessments, M365, Technical Writing

• Advise and support students each quarter on academic pathways, degree requirements, and university resources for academic and professional success.
  
  

• Support students in academic and professional planning, including course selection, career exploration, goal setting, and academic hardship.
  
  

• Develop and maintain advising resources and eGuides addressing a wide range of student needs, use cases, and transfer documents for future peer advisors.
  
  

• Analyze advising trends and student data to create visualizations that inform policy decisions, program improvements, and student outcomes.

Skills: Agile, BI Visualization, Copilot, Data Analysis, Excel, Kanban, M365

• Conducted regular system and risk assessments on in-house data and infrastructure to identify vulnerabilities and ensure compliance with security standards.
  
  

• Applied C.I.A. (Confidentiality, Integrity, Availability) and risk prioritization frameworks to maintain data integrity, availability, and appropriate access controls.
  
  

• Improved internal security processes by developing tailored documentation, guidelines, and procedural resources to support consistent implementation.
  
  

• Supported collaboration across technical and administrative teams to align security practices with operational needs and institutional priorities.

Skills: Excel, Jira, R, Risk Assessment, Scrum, Security Analysis